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Clients and sales

What to reply when a client says “it’s too expensive”

Handling the “too expensive” objection over text: show the value, offer options, and don’t jump straight to a discount.

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Reply examples

  1. 1

    Totally get it! Let’s compare what’s included in our price and theirs — that’s usually where the difference is

  2. 2

    Thanks for being upfront 🙂 I can suggest a lighter option that fits your budget — want me to send it?

  3. 3

    Our price is higher because we cover [warranty/deadlines/support]. What matters most to you? We’ll find the best fit

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