📦 Services and everyday life
How to write to support to get your money back
Late order, wrong item or an extra charge — how to write to support so they solve it fast.
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Paste a message you got, or describe what you want to write…
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Reply examples
- 1
Hello! Order #___ arrived 2 hours late. Please refund the delivery fee.
- 2
Hi! My order arrived 2 hours later than promised and the food was cold. Please process a refund.
- 3
Hello! Please refund order #___ — it was 2 hours late. I’d appreciate a reply within a day.
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